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Our Reputation is Important To Us

We wouldn’t have been in business since 1984 unless our customers were satisfied, but that doesn’t mean we rest on our laurels and stop caring about delivering an excellent service, and keeping up our good reputation.

The way we gauge how well we’re doing as glass and glazing specialists in and around Bath is for you, our customers, to tell us what you think of our performance.

We really appreciate feedback from our residential and commercial clients, no matter how small the job we did for you was. Whether we fixed a broken window pane or supplied and installed a massive roof lantern over your atrium we would like to know if we did a good job, and if our products came up to scratch.

If you’d like to comment directly, please contact us. You can also leave a review online on our Google business page. 

Here are some recent reviews from customers who used our glass supplies or glazing installation services.

See What Our Customers Say

Excellent quick and efficient service. We took a glazed door in to have the glass replaced in the morning and it was delivered back to us in the afternoon. Thanks very much for making it so easy! Will definitely use again.
I used this company for some broken down units I had discovered in my home and the friendliness of the staff was above and beyond from the office staff to the glazier himself from measuring the units and the time it took from ordering to fitting was above my satisfaction. 100% would recommend. Thank you for your service.
R Hallow
Very happy with the replacement double glazed units that we had installed by Abbey Glass and Windows, all completed within 3 weeks of our initial enquiry.
J Bowden
We used Abbey Windows for the first time recently following a strong recommendation from one of our neighbours and after much due diligence with other window companies in the area. We were very impressed throughout the entire journey, from the very first contact with the sales team, to the onsite surveyor providing us with options and considerations based on their expertise, through to the actual window fitters who showed their skill and craftsmanship with a very high-quality installation. All members of the team we dealt with were very friendly and professional and clearly very proud of their work and the company they represent. It’s been so refreshing to receive a quality service without any hassle and one which we’ve felt has represented good value for money. This was a significant investment for us, so we had to ensure we found a company who we could trust to deliver a quality product and service. We have to say, Abbey Windows truly delivered, and now other neighbours are asking who installed our new windows!
Justin C
We needed new cat flap fitting into our glass door. From start to Finish the customer service was brilliant, when it to fitting Luis was excellent top guy really nice and did a fab job will 100% recommend !!
Benjamin MD
Excellent service. Relatively short wait for secondary glazing installation. Fitters did a great job and couldn’t have been more helpful.
Ashley Hayes
The team were extremely efficient and professional. Secondary glazing was installed in 5 Almshouses. They were considerate to the residents and we as Trustees received glowing reports from all of them. Great job well done.
J. Henly
We can't recommend Abbey Glass and Windows highly enough! Cliff did an amazing job with replacing glass in a very awkward space in our home. Excellent customer service and brilliant communication.
S Sayer
We live in a 1948 built 3 bed detached, without wall cavities which means that though the roof is well insulated, the walls are straight through to whatever winter brings. The plastic windows were warped to the extent that new seals made no difference, and the glass panels seemed to encourage rather than prevent condensation. We decided to have the lot replaced, and chose Abbey windows on the grounds not only of cost but for the efficiency and straightforwardness of the original quote. The quality of the new windows is leading-edge, the installation process was exemplary, and the house is warmer to a degree that I had not foreseen. Highly recommended.
J Waddington
Just had a recent installation from Abbey Windows for my windows and doors. Great experience, no hard sale, decent price, good communication and customer service. Creditable local company that I would be happy to use again for my next project.
H Miller
Excellent service. Relatively short wait for secondary glazing installation. Fitters did a great job and couldn’t have been more helpful.
Jude Merriman
Very friendly and efficient service from the moment they pick up the phone to answer the call until they complete the job. Always clean up afterwards. Would highly recommend.
Gill Ashby
I used Abbey Glass for a secondary glazing installation. Very competitive price, clear options regarding the installation and a very tidy finished job. The end result is a massive improvement on the warmth of the room. Would use again.
David Taylor

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